Privacy Policy

Controller and scope

Speakart is a social language learning, chat, discovery, and travel matching platform operated by Skytro. This policy applies to the Speakart mobile apps, website, support channels, verification and moderation processes, notifications, premium features, and related services.

For privacy questions, requests, or complaints, contact us at support@speakart.app.

Personal data we collect

We may process account and profile data such as name, username, email address, phone number, birth date or age, gender, country, city, native language, learning languages, interests, profile bio, goals, occupation, profile photos, gallery photos, verification status, premium status, account creation date, and account identifiers.

We may also process usage and technical data such as messages, photo and voice messages, chat metadata, friend requests, likes, blocks, reports, verification requests, moderation records, notification tokens, device model, operating system, app version, IP address, language preference, crash reports, and security logs.

How we use data

We use personal data to create accounts, check eligibility, display profiles, recommend language matches, operate map and discovery features, deliver chats, send notifications, activate premium benefits, respond to support requests, maintain safety, prevent fake accounts and abuse, enforce community rules, and improve service quality.

We may also process data to comply with legal obligations, resolve disputes, protect account security, reduce fraud risks, and establish or defend legal claims.

Legal bases

Depending on your location, we process data based on performance of a contract, consent, legal obligations, legitimate interests, establishment or defense of legal claims, and user or platform safety. We request consent where required for device permissions such as location, camera, microphone, photo library, and marketing communications.

Legitimate interests may include preventing fake accounts, fighting spam and harassment, protecting platform safety, improving the product, analyzing performance, and handling support operations.

Profile visibility and other users

Information you add to your profile, such as name, photo, age, country/city, native language, learning language, interests, and bio, may be visible to other Speakart users. This supports language partner discovery, map view, search, and social interactions.

Please do not add sensitive or private information to public profile fields unless you are comfortable with other users seeing it.

Messages, photos, voice, and media

Messages, photo messages, and voice messages are processed to provide chat, show message history, notify recipients, investigate abuse reports, and protect safety. Private messages are not public.

Messages and media may be reviewed when a conversation is reported, automated safety systems detect risk, or review is required by law. Content that is abusive, misleading, threatening, harassing, or illegal may be removed and accounts may be restricted or deleted.

Location, map, and travel matching

If you enable location features, we may use approximate or precise location to show nearby users, operate map discovery, rank results by distance, and support travel matching. We may also process selected city, country, travel dates, and destination information.

You can disable location permissions in your device settings. Doing so may limit map, nearby people, and travel matching features.

Verification, safety, and moderation

Speakart is designed as an 18+ community. We may process account verification, profile photo review, age and eligibility checks, user reports, block records, safety signals, and moderation decisions to protect users.

Accounts that violate rules may be warned, limited, suspended, or deleted. Safety records may be retained for a limited period after account deletion to prevent repeat abuse and protect users.

Notifications and communications

We may send push notifications, in-app notifications, or emails about chat messages, friend requests, safety alerts, verification results, premium activity, account changes, support replies, and important legal notices.

You can manage push notifications through your device settings. Account security, transaction, legal, or service-critical messages may still be sent when necessary.

Premium, payments, and subscriptions

Premium purchases and subscriptions are usually handled through Apple App Store, Google Play, or payment providers. Speakart may receive transaction ID, product type, subscription status, renewal or cancellation status, and limited billing metadata.

We do not store full card numbers or sensitive payment credentials. Payment providers process payment information under their own terms and privacy policies.

Cookies, SDKs, and analytics

Our website may use cookies or similar technologies to remember language preferences, measure traffic, understand page performance, and prevent abuse. The mobile app may use SDKs or platform services for crash reporting, performance measurement, notifications, analytics, and core app functionality.

You can manage cookies through browser settings and mobile permissions through device settings. Disabling certain permissions may affect some features.

Third-party providers and sharing

We may share limited data with cloud hosting providers, databases, authentication services, crash reporting tools, analytics providers, notification services, payment providers, app stores, customer support tools, moderation systems, legal advisors, and public authorities when required.

We do not sell personal data. We do not allow third parties to use your data for their own advertising purposes unless you separately consent or applicable law permits it.

International transfers

Because Speakart may use global infrastructure and service providers, your data may be stored or processed outside your country of residence. When transfers are required, we use appropriate contractual, technical, and organizational safeguards.

We aim to handle international transfers consistently with applicable data protection laws, including KVKK and GDPR principles where relevant.

Retention periods

We keep data for as long as necessary for the purposes described in this policy. Account data may be retained while your account is active; messages may be retained to provide chat history; safety and moderation records may be retained to prevent abuse; payment records may be retained for accounting and legal obligations.

When you delete your account, we aim to delete or anonymize data within a reasonable period. Backup cycles, unresolved disputes, legal obligations, safety records, and fraud prevention needs may require limited longer retention.

Security measures

We use reasonable technical and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, and disclosure. These may include access controls, authentication, encrypted transport, security rules, logging, permission separation, and limited staff access.

No internet service is completely risk-free. You are responsible for using a strong password, protecting your device, and notifying us if you notice suspicious activity.

Your rights

Depending on applicable law, you may have rights to know whether your data is processed, request information, access data, correct inaccurate data, request deletion or destruction, restrict processing, object to processing, request data portability, and withdraw consent.

To exercise your rights, contact support@speakart.app. We may need to verify your identity before responding to protect your account and other users.

Children's privacy

Speakart is intended for users aged 18 and over. We do not knowingly allow users under 18 to create accounts or use the service. If we learn that an account belongs to a person under 18, we may close the account and delete the related data or retain limited data where legally or safety-wise necessary.

Automated decisions and recommendations

Speakart may use criteria such as language preferences, country/city, age range, interests, premium status, safety signals, and usage behavior to generate user recommendations, discovery ranking, notification priority, or safety checks. These processes personalize the service and improve safety.

If you believe a decision based solely on automated processing significantly affects you, contact us.

Changes to this policy

We may update this Privacy Policy due to product changes, legal requirements, security practices, or operational needs. For material changes, we may notify users through the app, website, email, or another appropriate channel.

The date at the top shows the latest update. Continuing to use Speakart after updates means the updated policy applies to future use.